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Telematics involves the use of IT to actively control and monitor remote devices or systems. As a result of rapid improvements in satellite tracking (GPS) and communication equipment over the past decade, telematics systems are being used for a wide range of tasks. These include vehicle tracking and driver performance monitoring, as well as on-board communication and navigation systems.

Telematic systems can provide data or information that, once processed, can deliver the insight and information a fleet operator needs to make strategic and daily management decisions with confidence, potentially transforming their fleet operation and delivering significant cost and carbon savings. For example, drivers prone to harsh braking and acceleration can be targeted with additional training, or routes can be planned and optimised to save time and fuel.